AST Policies

While AST focuses almost all of our energy on providing high-quality, cost-effective, and fast captioning services, we do reserve some energy for ensuring we are a good corporate citizen. AST has established a set of corporate policies that we endeavor to live by in order to accomplish this. We wanted to share some of the more important ones with you.

Accessibility Policy

AST is committed to enabling organizations to reach a wider audience and become compliant with accessibility laws and guidelines by delivering rich comprehensive media that can be read and understood by all.

Because AST serves disabled communities as users of captioning services we endeavor to make their own media rich, comprehensive and accessible. We believe that universal design principles enable users to learn and use media in the way that best suits their preferences and abilities, and we strive to implement these principles.

Our VPAT is available for any education or government customers who are evaluating captioning and transcription services. The VPAT describes how our services comply with Section 508 of the Rehabilitation amendment to the ADA information technology requirement and World Wide Web (W3C) Web Accessibility Initiative (WAI) standards.

If you have suggestions or comments on how we can better serve customers with our services or information, please send your suggestion in our contact us form.

Voluntary Product Accessibility Template (VPAT)

Environmental Policy

AST is committed to preserving the environment and natural resources in our everyday business practices and contact with customers. To this end, AST:

• Is an all-electronic business — we receive our work electronically and we return the results electronically.
• Issues reports, invoices, and other client communications electronically, keeping paper consumption to almost zero and enabling customers to access their information without the need to print.
• Accepts payment in many forms, including checks, online credit card payments, and direct deposit. We encourage our clients to pay use through electronic means to minimize paper and mailing.
• Encourages our staff to telecommute, minimizing commuting impacts on the environment.

We’d be pleased to hear ‘green’ suggestions on how we can further extend our business electronically and minimize environmental waste — please use our contact us form to pass along your suggestions.