Getting Started

First Steps

  1. Watch the “Getting Started” video to see what it’s all about.
  2. Sign up for a CaptionSync login ID by clicking the sign-up button below.
    Account Sign up
  3. Read the email from containing your login information.
  4. Add funds to your account (if required) and submit your content for captioning.

Submitting Your Media

  1. Upload your content as described in the “Getting Started” video.
  2. See a list of the Media formats we accept.
  3. Results will be sent to your email address and/or can be downloaded from your CaptionSync account.
  4. See a list of the Caption file formats we produce.

Special Options


  1. Watch How-To Tutorials for learning the process of adding captions to your media.
  2. Review our website for research, latest news, and events.
  3. Contact Us if you have any further questions.
  • Your transcription and captioning services are excellent!  The quality of the results along with your customer service to respond quickly to questions or minor issues has been top-notch as well!  I would highly recommend this service to others that are looking to close-caption videos.
    Bert Z.
    Vice-President of Technology
    American Institute for History Education

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  • How-to Tutorials
  • White Papers
  • Research and other resources

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