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Human-generated transcripts provide accuracy that is lost in speech recognition methods.

Why Is Speech Recognition Inferior to Transcription?

  • Speech Recognition results are inaccurate, unreliable, and inconsistent – with error rates often exceeding 20%.
  • 80 – 90% accuracy is simply inadequate for most applications.
  • Accuracy below 97% is insufficient when comprehension is crucial.
  • Transcripts with high error rates do not satisfy compliance with legal mandates.
  • It costs more to edit speech recognition scripts than it does to use a professional transcriber to start with.
  • Read more about our research on accuracy and comprehension.

How are CaptionSync Transcripts Better Than Speech Recognition?

  • We use professional stenographers and provide word-for-word reliable transcripts.
  • Parenthetic comments are provided for music and sound effects.
  • The high accuracy rate enables transcripts to be used as a study tool.

CaptionSync Provides

  • Transcripts by themselves OR bundled with captioning files.
  • Quick turnarounds… 3 business days or 1 business day Rush.
  • Availability for English, Spanish or a mix of the two .

Other Uses of Transcripts

  • As meta data, they optimize search engine results.
  • Source for translations to other many other languages.
  • Study tools and lecture notes to aid students.
  • Ensure ADA accessibility compliance.


  • Web-based pay per use service.
  • No software to buy or install.
  • Choose just the services needed (transcription can be requested by itself, or bundled together with our captioning at the same time).
  • Pay online via credit card or Visa/MasterCard branded purchase cards.

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  • We're incredibly pleased with the results; the captions are excellent, the turnaround time was amazing, and the cost efficiency is by far the best we've encountered from any captioning service.
    Jim D.
    Digital Media Production Coordinator
    Pennsylvania College of Technology

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