Contact Support


For the quickest support, please visit the CaptionSync Support Wiki on the Help page on the CaptionSync user website (upper right after log in). If that does not resolve your issue, then please fill out a support ticket on Help page on the CaptionSync user website (upper right after log in) and we’ll look into your issue ASAP.

Please use the form below only if you are unable to log in. Otherwise please log into the CaptionSync user website.

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  • Your transcription and captioning services are excellent!  The quality of the results along with your customer service to respond quickly to questions or minor issues has been top-notch as well!  I would highly recommend this service to others that are looking to close-caption videos.
     
    Bert Z.
    Vice-President of Technology
    American Institute for History Education
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