>> Hello. This is a short video on how to use AST's DVD Service.  This service allows you to take your uncaptioned tapes and turn them into captioned and subtitled DVDs.  This moves your legacy tapes to a more durable medium that doesn't deteriorate every time you play it and makes them accessible at the same time.  Furthermore you can use this service to turn uncaptioned DVDs into captioned and subtitled ones.  

To add this service to your account, simply contact AST.  Then simply login, and you will find Tape to DVD appear in the left-hand nav. Clicking this, in the top side of the screen will show you previous DVD requests, if you have had some, if not click the plus button to add your first DVD request.  The first thing of concern here is to insure you have copyright permission to do this conversion.  The copyright permission appears as follows.  And since this is our own material we do have copyright permission, for material that's not your own college or university's you will probably need to seek permission.  So since we have permission we'll check the box then we put a description for request in here.  We do not need the title and ISBN number for each and every disc, rather this is for your purposes only.  So it might be something like Tapes for CS102.  How many tapes or DVDs we have to convert -- we have 12.  And for example we want one archive copy of each DVD.  

If you have some DVDs which you want two copies of and some which you want one, please separate that into separate DVD requests, because anything you put up in the description you can basically assume is not going to be read, it's just for your purposes there.  Verifiy that the address we have here is correct. It needs to be one that Federal Express can deliver to and they require a phone number as well.  So click the Edit link if you need to change that.  

Then just click the add request button, then print a request form to ship with the tapes.  In that request form you will see the ship to address.  Please double check this every time you do an offer or a submission, because this may change.  It's not necessarily going to be the same place you ship it to each time.  So once you've printed this off, so just File -> Print.  And then insert that into the packaging with your tapes or uncaptioned DVDs.  You can also optionally associate a tracking number with your request.  This is for your purposes only and you can say, track via UPS, tracking number and basically that would store that information on the form for you to see.  So once you've submitted it you can check on the status of it at any time thereafter.  You can cancel this request up until it's been received at the other end and/or you can reprint your request form here if your printer jammed or something along that line.  Also of note the status will change to Received once it's been received by the service folks and you will see other statuses such as In Progress and Shipped, when it shipped. When it has been shipped you'll see a FedEx tracking number down at the bottom here and you can click that and track your status of your DVDs online here.  

Couple of things of note, you will automatically be emailed when the DVD is shipped but you could also be emailed for other items.  So if we go to Settings and down the bottom here, we can be emailed when DVD is received, when each submission is successful or failed.  So those are other options you can have.  Also worth noting are that if you want other output formats in addition to the subtitles and captions for the DVD, for example you want Windows Media or QuickTime or Real or Flash output. You can get those back, but what you need to have done is in the Broadcast Advanced Settings here, you need to select which output you want.  You might say we need Real Media and Windows Media.  And then click the Save Above as Default and then Apply changes.  Your submissions thereafter would then have those additional output caption files. And you get those by going to Reports, and then you would drill down into the reference number and your files would be down at the bottom here.  That's pretty much are all there is to it. The only other thing worth noting it is if you are submitting DVDs to be captioned and subtitled, if there is a menu and more than one media clip on there, additional charges will apply.  So if there is a linear one like a tape, nothing to worry about, but if there are a bunch of clips with the menu structure then additional charges will apply.  And if you want that menu structure re-created please contact us because that's not one that would go through this automated system.  OK.  If you questions please feel free to contact AST.