Hello. Welcome to a short trouble shooting video on how to get captions to display in Windows Media Player. Essentially, your Windows Media WMV file needs to be associated with the SAMI captions file ending in .SMI. This can happen in one of two ways. The easiest way is to have the same base names for the SAMI and the WMV in the same directory. The second method involves having an ASX file, which refers to these two files, which need not be in the same directory or even on the same machine. Let's focus on the first method to trouble shoot displaying captions. First and foremost, let's go to Explorer and make sure we are showing our correct extensions. Go under the View tab and uncheck the "Hide extensions for known file types". I also highly recommend that you have "Show hidden files and folders" bullet checked as well. Let's apply those two and we note, ah, our ASX file has actually been renamed with a hidden extension of .TXT. So, let's delete that. Upon further inspection there might be a space in between money and hi on the WMV. So, let's simply copy and paste that base name into the other two files. Now, simply double clicking the WMV should display captions. But wait, where are our captions? Let's click down here and first off we turn to what windows calls full mode. In full mode, captions would display if two things are also present or set. Number one, that we have hit Captions and Subtitles "On if Available", and number two, this is particularly important for Windows Media Player 10 and is not relevant for Windows Media Player 9, on the security tab, click "Show local captions when present". Click Apply and OK. But they still don't apply. Let's now exit Windows Media Player and relaunch. That's what we should be seeing! So, we have now verified that captions are configured for your particular Windows Media Player installation and now we can move forward to creating an ASX file if desired.