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Closed Captioning Services & Video Transcription

Case Studies and Testimonials

Our customers use Automatic Sync Technologies (AST) to make their media accessible and inclusive, widen their audience, ensure compliance with legislation and make their content text-searchable and indexable. AST serves as an essential partner in this process.

Detailed Case Studies

Our customers are spearheading inspiring and important work in the realm of inclusion. Below are several case studies containing their stories. We hope they’ll help you envision how we can partner to enhance your media experiences as well.


University of Texas at San Antonio (Download PDF)
Learn how UTSA is making its high-profile events with hundreds of attendees accessible with our partnership.


University of Alaska Anchorage CHD (Download PDF)
Explore how the Center is driving inclusion efforts forward in Alaska and building live captioning into every budget that comes through the door.


University of Akron (Download PDF)
Learn how the University of Akron is benefitting from a hands-on partnership with AST, a Verbit company. Explore how our useful how-to resources and expertise makes for a simple captioning process.


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University of Akron (Download Graduation Case Study)
As the University of Akron hosts hybrid-style graduations and events, it’s enlisting AutomaticSync, which delivers on the Verbit Company’s education needs, as an essential partner for its live captioning and accessibility needs.


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Sierra College (Download PDF)
AST meets Sierra College’s timely distance learning requests for captioning. With hundreds of videos to caption, Sierra College leaders use AST to provide fast and accurate captioning that grants students equitable learning experiences.


Central Oregon Community College Case Study Thumbnail
Lewis University (Download PDF)
To deliver on the accessibility needs for both in-person and online learners, Lewis University’s administrators turned to AST as a user-friendly, trusted captioning partner. AST makes it easy for professors to caption their videos, and professional transcribers ensure that Lewis University always delivers captions with high accuracy to students.


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Chemeketa Community College (Download PDF or Watch Video)
Chemeketa Community College relies on Automatic Sync Technologies (AST) to deliver captioning that’s accurate and compliant to ensure video content is accessible to the 17 colleges across the Oregon Community College Distance Learning Association (OCCDLA).


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University of Arizona (Download PDF or Watch Video)
AST offers a trusted solution that powers the University of Arizona’s system-wide captioning and transcription process. The partnership offers a much-needed, reliable solution for multi-language captioning and fully accurate transcripts.

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George Brown College (Download PDF)
AST’s resources and integration with George Brown College and Blackboard have helped to create a seamless video accessibility workflow for the college, allowing the college to meet its goals of providing accessible and equitable access to students, faculty, and staff.

case study: captioning content at CSU campuses

California State University System (Download PDF)
California State University uses AST’s CaptionSync automated solution to make video accessible to those who are hard of hearing or deaf.

Elsevier-publisher-captioning-case-study

Elsevier (Download PDF)
Digital publisher Elsevier distributes rich scientific content globally, made accessible with captioning by CaptionSync.

Case Study: Accessible NBC video archive for students

NBC Learn (Download PDF)
NBC Learn has created an extensive online learning resource for the education community, leveraging nearly 80 years of historic news coverage, documentary materials, and current news broadcasts.  CaptionSync provides captioning for these videos to ensure participating schools are compliant with accessibility requirements and to ensure the content is accessible to all viewers.

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Library of Congress
The Library of Congress website features numerous webcasts. CaptionSync provides captioning for these videos to ensure the videos are accessible to all viewers.

Case Study: accessible web content for Purdue

Purdue University (Download PDF)
Purdue University’s Assistive Technology Center (ATC) promotes an accessible information technology infrastructure at Purdue that is usable by all students, faculty, and staff regardless of disability status.  ATC has been using CaptionSync to caption video content.
Case Study: Safety training videos for Nasa
NASA Safety Center (Download PDF)
The NASA Safety Center provides a Section 508 compliant career-oriented professional development system designed for working professionals in the safety and mission assurance fields, covering six major technical disciplines and more than 500 hours of academics in each discipline.

Case Study: captioning DVD content for autism

Utah Parent Center (Download PDF)
AST and Strillogy Productions worked with the Utah Parent center to create closed captioned and Spanish subtitled DVDs and online videos for parents of children with autism.
Case Study: Captioning requirements for film distributor
Maverick Entertainment Group (Download PDF)
Maverick Entertainment Group has acquired a broad catalog of video content for distribution via VOD, DVD, and streaming over the internet.  To ensure its catalog meets current and future closed captioning requirements, including the recent CVAA legislation, Maverick needed a dependable, fast, closed captioning solution that could provide captioning results in a wide array of formats.  Maverick’s solution:  CaptionSync!
ensemble case study
SUNY Buffalo State College (Download Partner PDF)
SUNY Buffalo State College needed a scalable video platform with stringent security measures and the ability to integrate closed captioning into their workflow. They chose Ensemble Video and Automatic Sync Technologies as part of their solution
open captioning case study 
Inver Hills Community College (Download Partner PDF)
Inver Hills Community College in Minnesota was challenged with learning the impact of videos with open captioning on student performance. They created an integrated solution incorporating Kaltura Video Platform and video player and Automatic Sync Technologies’ CaptionSync delivered via the Brightspace platform

AST’s automated captioning service has enabled UC Berkeley to provide captioned webcast lectures in a timely cost-effective manner.  AST’s CaptionSync is exceptionally fast and accurate, and they were able to work with us to accommodate our specific requirements.  Our work with AST has resulted in a higher quality course delivery to our students.

Richard, University of California, Berkeley

The NSF panelists were impressed with our efforts to broaden the accessibility and usefulness of our online teaching materials and they thought the search feature added a level of functionality far beyond just subtitles.  Thanks!

Kyle, Stanford University

AST’s captioning has helped us achieve online accessibility for NASA’s Destination Tomorrow, the NASA SCIenceFiles™, and NASA CONNECT™ quickly and cost effectively.  And we are all set to do video search at no additional cost!

Randall, NASA Langley Research Center

Your product has made my life so much easier!

Gaby, University of Washington

Automatic Sync Technologies’ automated CaptionSync service provided KBTC with great pop-on closed captions in a fraction of the time and at a fraction of the cost of conventional techniques.  And with their excellent customer support behind it, I highly recommend it.

Paul, KBTC

I think your service is really great.  It was straightforward and fast.

Mark, Duke University

AST provides service and support in a timely manner and with a personal touch.  Their service is easy to use, accurate, and provides a quick turn-around.  AST takes a sincere interest in making us successful.

Jean, CSU East Bay

I’m amazed at how fast you turn these things around.

Charles, City College of San Francisco

The mail in DVD service is great, I simply send in my VHS tapes and get back beautiful captioned dvds… with AST I never get anything less than excellent!

Nancy, Chaffey College

Automatic Sync Technologies was instrumental in making our content accessible for anyone interested in exploring technology.  AST’s CaptionSync provided us with tremendous value through the search engine optimization of captioning data.

Justin, CBS Interactive

I just wanted to say on behalf of our organization that CaptionSync has been a huge benefit for us already.  Timecoding that used to take us four days via manual tools now takes four minutes, and the output is just as good as our old manual processes.  We’re really happy with this tool.

Jim, Carnegie Mellon University

At Cal Poly we recognize the potential benefits of lecture capture technology for our students. To deliver these benefits, it is critical that the solution be simple, fast, scalable and accessible to all of our students. Panopto and Automatic Sync are addressing these challenges. By leveraging caption data to provide lecture navigation and search features, the CourseCast platform allows us to create content that is both accessible and helpful to our users.

Dan, Cal Poly San Luis Obispo

I was really blown away with how well your service worked on this series of jobs.  Many of the speakers in these videos spoke with thick, foreign accents.  I was truly impressed with the results. There were no problems whatsoever caused by the accents of the speakers.  There were cases that I could barely understand what the people were saying, but the captions ended up being dead on with the audio.  Truly amazing!

Jamie, Karl Productions

The level of service that we receive from them is superb. Whenever I have any technical problem, which is extremely rare, their customer service department responds immediately.

Lisa, University of Washington

We see the Brightcove/AST solution as a convenient, low cost way to provide equal access to all. The turn around time of AST is fantastic and their low cost makes this feasible to universities, especially during this time of budget cuts.

Zack, University of Massachussetts, Boston

For the past three years, despite having explored other captioning providers, we have always returned to AST.  The quality of their work, turnaround times, overall responsiveness, and entrepreneurial spirit have made them the ideal partner for our major projects.

Glen, San Bernadino Community College

The process that AST has developed for creating closed caption video content for web and broadcast has been a terrific asset to our institution.  AST’s superb customer support and great educational pricing makes it inexcusable for us not to provide our educational video content with captioning.

Philip, North Carolina State University College of Veterinary Medicine

Riverside Community College District holds an extensive collection of video media.  AST’s easy-to-use system has made the task of captioning all of it much less daunting.

Brian, Riverside Community College District

Automatic Sync has been a reliable and easy to use service for generating caption data files. They support every format I can think of and have worked with us when we’ve needed support for a new format. They are very responsive and their technical support has been fabulous.

Lou, California State University

Your transcription and captioning services are excellent! The quality of the results along with your customer service to respond quickly to questions or minor issues has been top-notch as well! I would highly recommend this service to others that are looking to close-caption videos.

Bert, American Institute for History Education

We’re incredibly pleased with the results; the captions are excellent, the turnaround time was amazing, and the cost efficiency is by far the best we’ve encountered from any captioning service.

Jim, Pennsylvania College of Technology

Without CaptionSync, I would have had to break deadlines and disappoint the client.  Your service is worth every penny.

Brian, Conduit

Award Productions used AST’s automated captioning system to complete a recent web captioning project. From the start of the project until its completion, AST’s system made it a pain-free process.

Thanks to AST’s caption technologies we were able to turn around a big project in a minimal amount of time. It was a pleasure to deal with a company that has outstanding customer service and a great product.

Peter, Award Productions

We have used AST for many years because of their high quality and speed. To have CaptionSync integrated into our system is an enormous benefit.

Ian, Rochester Institute of Technology

They have the technical expertise gained by many years of experience in the field…. I would not hesitate to recommend this service.

Laurie, University of Toronto

We found their results to be highly accurate with a quick turnaround. We have been very happy with the level of service they provide.

Philipp, CDC

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AST leverages smart automation and professional transcribers and describers to power its CaptionSync video accessibility services. CaptionSync is an accurate, affordable web-based solution for closed captions, audio description, and live captioning services and tools.

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