Compliance with Captioning Laws

Our goal at AST is to not only comply with all legal requirements when it comes to the quality of our captioning and transcription, but to exceed them, in the favor of all those who depend on captioning. The captioning process starts with our trained transcribers, who are able to produce transcripts with over 99% accuracy, even with unclear audio, multiple speakers, slang, accents and difficult subject matter. This level of accuracy is necessary for closed captioning, not only meet regulations, but for the deaf and hard of hearing who rely on captions to have equal access to your content. To ensure compliance with captioning laws, below we’ve compiled a list of legal requirements for captioning and accessibility, sorting them by the type of organizations that are required to comply. AST is able to meet all legal requirements covered by these laws, pertaining to quality, accuracy and accessibility.

Government Agencies and Government Funded Entities Including Educational Organizations

Rehabilitation Act: Sections 504 and 508 The Rehabilitation Act was put in place to prevent disability discrimination by government entities or organizations receiving federal funding. Section 504 and 508 expand the application to electronic media and online video content.

Assistive Technology Act of 1998  This Act extends the requirements of the Rehabilitation Act’s Section 508 regulations to individual states, and thus to the colleges, universities, its contractors and grantees.

Businesses & Corporations

Americans with Disabilities Act (ADA) Providing captions complies with Title II of the Americans with Disabilities Act, which states that no individual with a disability can be excluded from participation in or be denied benefits go services, programs or activities, as a result of that disability. The ADA covers both public and private entities.


FCC Video producers who need to comply with FCC’s rule 79.1 for offline captioning should know that captions from CaptionSync can meet all standards covered in paragraph (j)(2). Paragraph (j)(2) covers requirements related to quality, accuracy, synchronicity, completeness, and placement. To ensure the correct results, you must first choose the correct settings during your CaptionSync account setup, select our Cinema Certified Result Review and follow certain steps when you submit content. For a better understanding of this rule you can read about the quality standards hereCVAA Title 2 of the CVAA (21st Century Communications and Video Accessibility Act) requires video programming that is closed captioned on TV to be closed captioned when distributed on the Internet (does not cover programs shown only on the Internet).

Telecommunications Act of 1996 The Telecommunications Act of 1996 requires virtually broadcast and cable programs to be captioned.

General Accessibility & Captioning Standards

WCAG 2 The Web Content Accessibility Guidelines or WCAG 2, is a set of international standards for web accessibility including specifications and technical requirements for closed captioning. These standards are not yet legally required, however they are playing a key role in the refresh of older laws already in the process of being updated to fit the current technology landscape.