The Pennsylvania State University System

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Penn State’s dedicated accessibility team contracted with Automatic Sync Technologies (AST) to offer captioning services at special pricing for the entire University system. We’ve been providing quality captioning solutions for Penn State since 2008 and we’re already working with many departments, including the Hershey Medical Center, College of Health and Human Development, the College of Communications and the College of Liberal Arts. Getting started with AST is quick and simple. 

Quick Start Guide 

Here are two quick steps to set up your department for post-production and live captioning and transcription with AST:


If you don’t have an AST login, complete our account setup form, and use Reference Code “Penn State.” You’ll get an email back from our support folks with your account credentials.


Once you have an AST login ID, visit the login page to Submit your media file(s), and we’ll email the caption files back to you as soon as they’re complete. The type of file is your choice, so pick the one that works best for you.

Available Solutions for Penn State 

AST relies on professional human transcribers to create high-quality, accurate captions and transcripts.

Live Solutions 

  • Remote CART (options for English, Spanish & French)
  • Graduation Captioning

All live services have a one-hour minimum charge.

Support Articles for AST (Live)

Postproduction Solutions



Turnaround Times

Transcription Only


8 hours 

Captions Only


1 business day 

Captioning & Transcription


2 business days 

Production Transcripts (Time Stamped)

4 business days

You must submit a formatted transcript to use the captions-only option.

Support Articles for AST (Postproduction)

Additional Support & Information

More questions? Here are some helpful resources:

Support Articles for AST

Billing and User Management

If you need additional information, pricing, or help getting started, please contact us.

For technical support, please email

AST Advantages

AST offers the best blend of automation and trained professional captioning available. Through our process, we provide one of the most cost-effective solutions while maintaining professional accuracy. Here are some of the reasons AST is your best choice:


Quality: AST uses trained professional transcribers to generate our transcripts. Our process allows us to achieve reliably accurate results.


Service: Our success is dependent on your success — so we do everything we can to support you. Have a question? Reach out to us at


Simplicity: Using AST requires no special software or skills — just submit your media via our website and wait for the results.


IntegrationAST integrates with a number of lecture capture systems. If you wish to integrate AST into your own automated workflow, we offer a simple interface that makes this easy to set up.

Output types

Output types: AST produces over 100 different output types to support a broad range of players and media types. If you don’t see what you need, just reach out.


Redo: AST offers a redo feature that allows you to make changes to your transcript, changes to the captioning options, or select alternate output types — all for no cost.


Expertise: AST has been working in the captioning industry since 2004. Our dedicated efforts in captioning technologies and our long history with Penn State users give us an edge. Our expertise is reflected in our product, and much of it is shared in our tutorials.