How Key Integrations Simplify Captioning Efforts

By: Aylin Dunham
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As businesses become more focused on improving their practices for online content, more professionals are considering captioning to improve their videos. However, if not done so efficiently, captioning can be time consuming, especially if an organization is producing the captions in-house.

Even when business leaders use captioning providers, they can still find themselves spending hours uploading their files for captioning after they’ve already spent significant time producing the videos. The process doesn’t need to be painful and can be seamless when integrations are offered and utilized.

In order to address this need, captioning providers like AST have been working with frequently used video platforms, including learning management systems (LMS), video streaming platforms and web conferencing applications, to build seamless integrations that help to simplify post-production captioning workflows.

When users take advantage of video integrations, they can automate most or all of the workflow. The manual upload and download process is removed and caption files can be generated and then uploaded to video platforms automatically. AST prides itself in continuously expanding on the integrations it can offer to its users.

Learning Management System Integrations

For educational institutions, Learning Management Systems (LMS) are often used to publish important course content like reading material, news and student discussions. The market and use of LMS and e-learning platforms continues to grow every day, as institutions also use them on a daily basis to manage and coordinate a high volume of educational video.

In order to ensure that video accessibility needs and accommodations are met, AST offers LMS integrations that can be used to directly request and provide captioning within platforms such as Canvas and Desire2Learn. Additionally, captioning integrations can be used for many lecture capture platforms that are often seen within LMS, including Blackboard, Kaltura and Panopto.

Use Case for LMS: Kaltura Integration

Kaltura Management Console (KMC) and Kaltura MediaSpace (KMS) offer integrations with Kaltura that allow users to select media within the Kaltura platform and submit it to their provider for captioning without needing to log into the user interface. When caption files are complete, captions are immediately pushed back to Kaltura and can be turned on with the CC button within the video platform.

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Video Streaming Platform Integrations

Of all of the platforms available, video streaming platforms are arguably used the most in today’s market. Examples of these types of streaming platforms include YouTube, Vimeo, YuJa, Echo360 and also the lecture capture systems described above.

Many captioning providers like AST have integrations that are compatible with the most popular online video streaming platforms, allowing users to streamline their captioning workflow to just a few steps.

Use Case for Video Streaming: YouTube

To request captioning or transcription for YouTube, AST users just submit a list of YouTube URLs to request captioning. Once captioning is done, results will be pushed back to videos automatically, removing the need to manually upload a captioning file to the video.

For public YouTube videos, users can also use video players such as AST’s CaptionSync Smart Player to provide enhanced features like keyboard-accessible playback controls and interactive transcripts, ensuring that videos are compliant according to accessibility standards like WCAG 2 criteria.

Web Conferencing Integrations

Live captions can also be integrated into web conferencing and meeting platforms, including platforms like Zoom, WebEx and Microsoft Teams, as well as social media platforms like YouTube Live and Facebook Live.

Most web conferencing platforms provide a method for streaming live captioning feeds within the platform’s interface, but there are some that do not. Captioning providers like AST can provide you with an external captioning feed for platforms that don’t have a closed captioning feature, allowing captions to be integrated within a special window for the audience during an event.

Use Case for Web Conferencing Platforms: Zoom

When using live captions in Zoom, AST will send a live captioner to connect to the live Zoom session. Once connected, the professional captioner will listen to the audio and caption what is said during the meeting in real-time. In the integration process, the caption data is transmitted to the desired captioning output, in this case directly to the closed captioning feed within Zoom.

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Setting Up An Integration

There are several different methods that exist for setting up a captioning integration. This depends on the platform being used, however, setting up an integration should be a one-time set-up process. In most cases, users will need basic account information such as their user ID and a special key or passcode that is copied between the video platform and the captioning provider’s interface.

Once an integration is set up, the captioning process is straightforward. Users will simply need to indicate which videos on the video platform they want to caption and the integrations will do the rest. The video is automatically sent to the provider, transcribed and captioned and then automatically pushed back to the platform via the integration.

Benefits of AST’s Captioning Integrations

Whether you are an instructor, student, teacher or video producer, using integrations can help vastly simplify your captioning workflows. In addition to removing the manual upload process, one of the most useful aspects of using video integrations is that it allows users to request captioning for a high volume of content with minimal time. Captioning providers like AST offer a bulk upload option that can be used both in the main interface and through an integration.

The need for accuracy is a primary concern in the video accessibility and providing high-quality captioning via integrations will allow businesses to focus on other important aspects of video production, such as design and marketing.

Whatever integration is used, it’s always important to consider using a captioning provider that can provide you with highly accurate results, fast turnaround times and video accessibility expertise. Automatic Sync Technologies is committed to helping businesses ensure quality and save time by offering the most used video integrations available in the market today, including those most used by higher education, enterprise and legal organizations.

For more information on AST’s integrations, feel free to reach out.